Is This You?
We offer expertise in computer support, IT support and network consulting serving companies throughout Philadelphia, Wilmington and Delaware County
Our typical client has 1 to 10 servers with 5 to 75 workstations. They rely on their computers, network, and the Internet for daily operations. Almost all of our customers have one or two specialized line of business applications that they use every day to run their businesses.
Our clients hire us to support their network because they want the peace of mind that comes with knowing that these applications and the technology that runs them is taken care of by professionals. Our Total Care Support agreements offer unlimited remote and onsite support, preventative maintenance and monitoring as well as vendor management all for one fixed price.
We even back it up with a 100% No Hassle Guarantee – As a client of ours, if you’re not happy, you don’t pay – that is it. If you don’t like our service – cancel your contract – no long term contracts. We don’t have and never want to have any unhappy customers.
We are most successful in working with clients who:
- Demand reliability and security from their computer network.
- See technology as a powerful tool for increasing productivity and gaining competitive advantages.
- Believe that paying to prevent problems is far more efficient than paying to fix problems.
- Agree that hiring professionals to handle their computers instead of having their employees do it frees up their employees to focus on the job they were hired for.
We believe that our service to our clients involves far more than simply resolving computer issues. We provide complete IT solutions that are proactive rather than reactive. We use tools and systems that help you sleep at night knowing that your technology is working and protected.
Our main goal is to improve your business, providing solutions that can make life easier for you not harder. By preventing downtime, protecting against data loss and working with your other technology vendors we ensure a smooth running operation, and are a valuable resource to our clients.
We have been known to go the extra mile for all of our customers. Over the years we have done many other services for our customers to make sure their business keeps going. We have literally put out fires, rescued servers from burning buildings, rescued servers from flooded buildings, dug trenches, cut streets, terminated fiber optics in the middle of the night in foreign countries, went to clients homes to fix roof leaks in the middle of an icy night, worked 24 hours straight to make sure a server is up and running in the morning, even driven to distant college campuses to fix a computer for a stressed out daughter of one client.
What can we do for you?
Our customers are sounding off with this. . .
Janice Mazza
Our group has been extremely happy with IT Services. We find them to be very responsive in case of any emergencies and timely, in general, with all our maintenance. They have assisted us with a major server upgrade and this went very well. The benefit to our firm has been a decrease in down time for the staff since our systems are kept up and running.
Responsiveness is the key, whenever a situation would happen on an I.T. side, just having that comfort of knowing that these guys would be responsive and able to handle the situation appropriately is a nice peace of mind to have, and that’s always been the case throughout the years. For 15 years with the same IT group, any kind of blurp or hiccup along the way could have been a serious issue, but it has been pretty smooth.
Steve Morrison
Treasurer
The Justi Group, Inc.
